Ndax: proving you own your self-custody wallet
Ndax does not describe a message-signing or Satoshi test in the articles we checked. For external crypto transfers at or above $1,000 CAD, a “Who are you sending to?” prompt appears. Choose “Sending to myself” for your own wallet (no extra details), or enter the recipient’s full legal name and residential address for someone else. Details are remembered per address so later transfers to the same address skip the step. Optional Address Book whitelisting has a separate 24-hour cooling period and is not the Travel Rule check.
When Ndax asks
Where: Canada (Ndax / Ndax Canada Inc., CIRO-regulated and FINTRAC-registered per its site). Travel Rule under FINTRAC guidance.
Threshold: Ndax says FINTRAC requires Travel Rule information when an external crypto withdrawal or deposit is equal to or exceeds $1,000 CAD.
Accepted verification methods
| Method | Status | Details |
|---|---|---|
| Sending to myself vs someone else | Accepted | On withdrawals over $1,000 CAD to an external wallet, Ndax shows “Who are you sending to?”. “Sending to myself” needs no extra details (Ndax already has your KYC). “Sending to someone else” asks for the recipient’s full legal name and physical residential address (country, province/state, city, street, postal/ZIP, unit if applicable).[1][2] |
| Remembered per address | Accepted | Once you enter recipient or sender details for a specific address, Ndax saves them. Future withdrawals or deposits with that same address skip the Travel Rule step. A new address needs the information again.[1][2] |
| Address Book whitelist (optional) | Accepted | Ndax lets you add and optionally whitelist crypto addresses in the Address Book. Verifying a whitelisted address involves a withdrawal within 24 hours, then a 24-hour cooling period. Whitelisting is a security feature and is separate from the Travel Rule prompt.[3] |
| Message signing | Not listed | Not described in the Ndax Travel Rule articles we checked.[1][2] |
| Satoshi test | Not listed | Not described in the Ndax Travel Rule articles we checked.[1][2] |
| Screenshot | Not listed | Not mentioned in the Ndax Travel Rule articles we checked. |
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Step by step
Withdraw over $1,000 CAD to your own wallet[1]
- Start a crypto withdrawal in your Ndax account as usual.
- If the withdrawal is valued over $1,000 CAD, the “Who are you sending to?” screen appears.
- Click the “Sending to myself” checkbox and confirm.
- Complete the withdrawal. No extra recipient name or address is required.
Ndax’s step is a declaration. If you also want proof that you control the address, sign a message in your wallet and check it with the KeyProof verifier. Open the verifier →
Withdraw over $1,000 CAD to someone else[1]
- Start the withdrawal. When “Who are you sending to?” appears, choose sending to someone else.
- Enter the recipient’s full legal name.
- Enter their residential address: country, province/state, city, street address, postal/ZIP code, and unit number if applicable.
- Finish the withdrawal. Next time you use the same address, Ndax skips this step.
Common errors and fixes
Asked again on a new address
Ndax remembers Travel Rule details per address. A new external address needs the “Sending to myself” or recipient details again.[1][2]
Withdrawal stuck after entering details
Ndax says most withdrawals proceed as normal unless details are incorrect, fail regulatory requirements, or need extra compliance review. Double-check the name and address, or contact Ndax Support.[2]
Need to change saved recipient info
If the address is in your Address Book, edit recipient/sender details on the Ndax web platform. Otherwise contact Ndax Support for a compliance review.[2]
FAQ
What amount triggers the Travel Rule on Ndax?
Ndax says external crypto withdrawals and deposits equal to or exceeding $1,000 CAD.
Does Ndax ask me to sign a message or send a test amount?
Not in the help articles we checked. For your own wallet you select “Sending to myself”; for someone else you enter their name and residential address.
Do I enter Travel Rule info every time?
No. Once details are saved for an address, later transfers to or from that same address skip the step.
Is Address Book whitelisting the same as Travel Rule verification?
No. Whitelisting is an optional security feature with its own cooling period. The Travel Rule prompt is a separate FINTRAC requirement above $1,000 CAD.
Sources
Last checked 2026-10-28. Numbers in brackets [n] in the text refer to this list.
- Understanding the Travel Rule for Crypto Withdrawals and Deposits on Ndax (official)
- Ndax Compliance & Regulation FAQ: Crypto Withdrawal and Deposit Travel Rule (official)
- How do I whitelist a cryptocurrency withdrawal address on Ndax? (official)
- Travel rule for electronic funds and virtual currency transfers (FINTRAC) (official) — Regulator guidance linked from Ndax’s FAQ helpful resources.
KeyProof is not affiliated with Ndax. This guide summarizes Ndax's public help pages and may be out of date. Always follow the instructions in your Ndax app. Not legal, tax or financial advice.