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Coinsquare: proving you own your self-custody wallet

Coinsquare’s Travel Rule step is a declaration, not a cryptographic test, in the articles we checked. For a send or receive over $1,000 CAD, open the pending transaction in Activity, choose personal wallet or third-party wallet, and give the owner’s name and physical address if it is a third party. A self-hosted wallet you operate is your personal wallet.

Never share your seed phrase or private key. Coinsquare only needs a signature, a small test deposit or the details it asks for in its own app. Last checked 2026-10-28. Not legal advice.
Based on Coinsquare Support articles (Travel Rule updated July 24, 2025; rejected withdrawals updated August 16, 2024). Follow the live Coinsquare prompts.
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When Coinsquare asks

Where: Canada (Coinsquare). Travel Rule under Canadian anti-money-laundering rules (FINTRAC).

Threshold: Coinsquare’s help center says the Travel Rule applies to digital-asset transfers over $1,000 CAD. Once a transfer over the threshold is detected, Coinsquare may ask whether the other wallet is yours or a third party’s.

Accepted verification methods

MethodStatusDetails
Personal vs third-party wallet declarationAcceptedAfter a transfer over $1,000 CAD is detected, Coinsquare may ask whether funds are coming from or going to your personal wallet or a third party’s. Third party: say whether it is a business, then enter the recipient or sender’s first and last name and address.[1]
Message signingNot listedNot described in the Coinsquare Travel Rule or rejected-withdrawal articles we checked.[1][2]
Satoshi testNot listedNot described in the Coinsquare articles we checked.[1][2]
ScreenshotNot listedNot mentioned in the Coinsquare articles we checked.
Coinsquare doesn’t ask for a signature? If support follows up, a signed message from your wallet is stronger evidence of ownership than a checkbox or a screenshot. Check a signature free in your browser and keep a proof record. Nothing leaves your device.

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Step by step

Complete a Travel Rule prompt[1]

  1. Log in to your Coinsquare account.
  2. If the pending transaction is not in Recent activity, open the Activity tab (mobile app: More → Activity).
  3. Select the transaction that triggered the Travel Rule and click Continue.
  4. Choose personal wallet if the self-hosted wallet (or your own account at another exchange) is yours.
  5. For a third-party wallet, say whether it is a business and enter the owner’s first and last name and address.
  6. Fill out the remaining prompts and finalize the transaction.

Keep your own signed-message proof for your records. KeyProof checks it in your browser and creates a downloadable proof record. Open the verifier →

Common errors and fixes

Withdrawal rejected

Coinsquare lists an invalid address or missing destination tag/memo ID, or an address flagged as high risk. Funds return to your balance with no fee. Check the address and network, then resubmit or contact support with the withdrawal details.[2]

Transfer waiting after a send over $1,000 CAD

Open it in Activity → Continue and complete the Travel Rule prompts.[1]

Don’t know the third party’s name or address

Coinsquare requires both for third-party wallets and may restrict accounts that do not provide them. Ask the wallet owner, or for a business check its website or support team.[1]

FAQ

Does my Ledger or Sparrow wallet count as a third-party wallet?

No, not if you own and operate it. Coinsquare defines a third-party wallet as one operated and owned by someone other than you.

What triggers the Travel Rule on Coinsquare?

Coinsquare says digital-asset transfers over $1,000 CAD.

Will Coinsquare ask me to sign a message?

Not in the articles we checked; the documented step is a personal/third-party declaration.

Sources

Last checked 2026-10-28. Numbers in brackets [n] in the text refer to this list.

  1. The travel rule: what you need to know (Coinsquare Support) (official)
  2. Why has my cryptocurrency withdrawal been rejected? (Coinsquare Support) (official)

KeyProof is not affiliated with Coinsquare. This guide summarizes Coinsquare's public help pages and may be out of date. Always follow the instructions in your Coinsquare app. Not legal, tax or financial advice.