Coins.ph: proving you own your self-custody wallet
Coins.ph collects Travel Rule details instead of running a wallet-ownership test. External sends always need a recipient name and wallet address, and from PHP 50,000 also the destination platform and purpose. Coins.ph’s help articles we checked don’t describe message signing, a Satoshi test or a separate “sending to myself” option. You can save a wallet’s details once in the Address Whitelist (confirmed with OTPs) so later transfers don’t ask again.
When Coins.ph asks
Where: Philippines (Coins.ph, a registered VASP per its help center). Travel Rule under Bangko Sentral ng Pilipinas (BSP) Circular 1108 and Memorandum M-2023-042.
Threshold: Coins.ph uses PHP 50,000. Sends under PHP 50,000 need the recipient’s name and wallet address. At PHP 50,000 or more, it also asks for the destination exchange/platform and the purpose of the transaction. Deposits need the sender’s name and wallet address; at PHP 50,000 or more, also the source platform, the sender’s address and the purpose.
Accepted verification methods
| Method | Status | Details |
|---|---|---|
| Recipient / sender details | Accepted | External sends: recipient name and wallet address, plus destination exchange/platform and purpose at PHP 50,000 or more. Deposits: sender name and wallet address, plus source platform, sender’s address and purpose at PHP 50,000 or more. Incorrect or made-up details can get a transfer rejected.[1][2][3] |
| Address Whitelist | Accepted | Save the wallet address, recipient name, destination wallet/exchange and (optionally) purpose once, confirmed with OTPs. Later deposits and withdrawals to that address go through without re-entering details. With the whitelist enabled, withdrawals only go to saved addresses.[4][5][6] |
| Message signing | Not listed | Not described in the Coins.ph help articles we checked.[1][5] |
| Satoshi test | Not listed | Not described in the Coins.ph help articles we checked.[1][5] |
| Screenshot | Not listed | Not mentioned in the Coins.ph help articles we checked. |
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Step by step
Save your wallet in the Address Whitelist[5][6]
- Log in to Coins.ph (app or website), tap the Account icon, and open Account Settings.
- In the Security section, open Address Whitelist (Manage on the website).
- Tap Add address (or + New address on the website).
- Enter the wallet address, the recipient name and the destination wallet/exchange. Purpose of transfer is optional.
- Enter the OTPs sent to your registered devices and confirm.
Coins.ph’s articles don’t say how to label a wallet you own. They just ask for the recipient’s name and destination wallet. Enter details that are accurate for the wallet. Coins.ph doesn’t ask for a signature, but you can sign a message with your wallet and check it in the KeyProof verifier to keep your own proof of ownership. Open the verifier →
Send to an external wallet (website)[4][1]
- Click Portfolio, then the three dots next to the cryptocurrency, then Send.
- Choose the network, enter the amount and the wallet address.
- Fill in the Travel Rule details Coins.ph asks for: recipient name, plus destination platform and purpose at PHP 50,000 or more.
- Optionally tick “Add address to whitelist for quick transactions” on the confirmation step, then confirm the withdrawal.
Common errors and fixes
Transfer rejected after verification
Coins.ph says incorrect or fictitious names, platforms or addresses, or ones linked to illicit activity, can lead to rejection. Re-check the details and resubmit.[1][2]
Deposit not credited
Coins.ph says this may be due to the Travel Rule. Provide the sender details it asks for: name and wallet address, plus source platform/exchange and the sender’s address above PHP 50,000.[4][3]
Withdrawal blocked to a new address
If the Address Whitelist is enabled, you can only withdraw to saved addresses. Add the address first and complete the OTPs.[5]
Can’t deposit or withdraw at all
Coins.ph requires at least Identity Verified status (ID and selfie) for crypto deposits and withdrawals.[4]
FAQ
What amount changes the Travel Rule details on Coins.ph?
PHP 50,000. Below it you give a name and wallet address. At or above it, Coins.ph also asks for the platform and purpose (and the sender’s address on deposits).
Does Coins.ph ask me to sign a message or send a test amount?
Not in the help articles we checked. It asks for recipient or sender details.
Do I have to enter the details every time?
No. Save the address in the Address Whitelist and later transfers to it go through without re-entering details.
Does my recipient see my details?
Coins.ph says the information is kept confidential and handled in line with data-privacy standards.
Sources
Last checked 2026-10-28. Numbers in brackets [n] in the text refer to this list.
- How does the Travel Rule affect crypto transfers? (Coins.ph Help Center) (official)
- Why do I need to put the recipient name for external transfers? (Coins.ph Help Center) (official)
- Why do I need to provide sender information to receive my funds? (Coins.ph Help Center) (official)
- Crypto Deposits and Withdrawals through the Coins Website (Coins.ph Help Center) (official)
- How do I use the Wallet Address Whitelist feature? (Coins.ph Help Center) (official)
- How to Add Wallet Address on Whitelist (Coins.ph Help Center) (official)
- BSP Circular No. 1108, Series of 2021 (Bangko Sentral ng Pilipinas) (official) — Regulator text linked from Coins.ph’s Travel Rule article.
- BSP Memorandum M-2023-042 (Bangko Sentral ng Pilipinas) (official) — Regulator memorandum linked from Coins.ph’s Travel Rule article.
KeyProof is not affiliated with Coins.ph. This guide summarizes Coins.ph's public help pages and may be out of date. Always follow the instructions in your Coins.ph app. Not legal, tax or financial advice.