bitbank: proving you own your self-custody wallet
Register every crypto withdrawal address with remittance type (listed exchange/service, Other, or Private wallet), recipient (self vs not), recipient address, and purpose before withdrawing. Private wallets (MetaMask, Ledger, etc.) are explicitly allowed. Applications are reviewed; approval arrives by email. Existing addresses may show “Additional fields are required” until Travel Rule fields are completed.
When bitbank asks
Where: Japan (bitbank, Inc.). Travel Rule destination registration for crypto withdrawals; JPY unaffected.
Threshold: bitbank’s Travel Rule FAQ does not publish a yen/euro ownership-proof threshold. Since 2022-04-01, additional beneficiary fields are required when adding withdrawal addresses; since 2022-09-29 recipient address and withdrawal purpose are also required. From 2025-07-31, only listed VASPs appear under Exchanges/Services — unlisted VASPs cannot be direct destinations.
Accepted verification methods
| Method | Status | Details |
|---|---|---|
| Withdrawal-address Travel Rule fields | Accepted | On Add Address: label, address, remittance type (Exchanges/Services from the allowed VASP list, Other with payee name, or Private wallet), recipient self/not-self (individual/corporation/unknown details), recipient address, and purpose of withdrawal. Reviewed before use.[1][2] |
| Message signing | Not listed | Not described in the bitbank Travel Rule FAQ or How to add withdrawal addresses articles we checked.[1][2] |
| Satoshi test | Not listed | Not described in the bitbank articles we checked.[1][2] |
| Screenshot | Not listed | Not mentioned in the bitbank articles we checked. |
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Step by step
Add a private-wallet withdrawal address[1]
- Open the asset’s Withdrawal page → Add Address → Add New.
- Enter a label and the exact blockchain address.
- Set Remittance address type to Private wallet (no extra payee-name field for that option).
- Choose Recipient = yourself and confirm the displayed name/furigana, or Not yourself and complete individual/corporation/unknown fields.
- Confirm recipient address (your registered address if self; otherwise enter theirs — ask them if unknown). Enter 0000000 if no zip code exists.
- Select purpose of withdrawal (and detail lists when Investment/management or Payment). Confirm → Add, then pass 2FA/SMS if prompted.
- Wait for the review result email before requesting the withdrawal.
Send to a listed VASP only[2]
- Choose Exchanges/Services and pick a VASP from bitbank’s allowed list (unlisted VASPs are not selectable since 2025-07-31).
- Complete recipient and address fields accurately — bitbank says enter the recipient’s address, not the exchange’s office address.
- Apply for withdrawal only after the address is approved.
Common errors and fixes
“Additional fields are required” on an old address
Open the withdrawal flow’s continue/edit path and register the missing Travel Rule fields (recipient, address, purpose). Addresses without them cannot be used.[2]
Desired exchange missing from the list
bitbank only allows direct send to VASPs listed in its allowed-VASP FAQ. Unlisted VASPs are not available even if previously registered.[2]
JPY deposit/withdrawal concerns
bitbank says Travel Rule affects crypto withdrawals; Japanese yen deposits and withdrawals remain as before.[2]
FAQ
Can I withdraw to MetaMask or Ledger?
Yes. bitbank’s Travel Rule FAQ says private-wallet deposits and withdrawals are possible — select Private wallet as the destination type.
Whose address do I enter?
The recipient person’s (or corporation’s) address — not the destination exchange’s office address.
When can I withdraw after adding an address?
After bitbank emails that the registration review is approved.
Sources
Last checked 2026-10-27. Numbers in brackets [n] in the text refer to this list.
- How to add withdrawal addresses (bitbank Support) (official)
- Travel Rule FAQ (bitbank Support) (official)
KeyProof is not affiliated with bitbank. This guide summarizes bitbank's public help pages and may be out of date. Always follow the instructions in your bitbank app. Not legal, tax or financial advice.